The Relationship between Knowledge Management and Organizational Learning with Academic Staff Readiness for Education 4.0

Yıl 2020, Cilt: 20 Sayı: 85, 169 - 184, 05.02.2020

Rosnah Ishak Mahaliza Mansor

Öz

Purpose: Education 4.0 paves the way for a new form of the university where academicians teach, research and provide services in different ways, which raises the question of the readiness of academicians to face the challenges. This study attempts to explain to which extent the university and its academic staff are ready to face Education 4.0 challenges through the initiatives of knowledge management and organizational learning.
Research Methods: Questionnaires were administered to all academic staff in one education university in Malaysia and 218 completed questionnaires were received and analyzed in this study. Data were collected using modified items from two sources to measure knowledge management and organizational learning practices at the university. Items for measuring staff readiness for Education 4.0 were developed based on criteria found in the recent literature. Descriptive and inferential statistics were used to analyze the data.
Findings: Results indicated that the academic staff and the university were ready to face the Education 4.0 challenges. The level of organizational learning practiced by the academic staff is high, the same as the knowledge management practiced by the university. Pearson’s correlation analysis showed that both organizational learning and knowledge management practices had significant positive relationships with the readiness of academic staff for Education 4.0. However, multiple regression analysis with stepwise procedures found that only one knowledge management practice and one organizational learning practice were the predictors of the readiness of the academic staff in facing the Education 4.0 challenges. Implications for Research and Practices: This study provides new insight into Education 4.0 through the perspective of knowledge management and organizational learning. Universities need to put more initiatives for knowledge creation, knowledge organization, knowledge storing, knowledge dissemination and knowledge application. Furthermore, academicians also need to put more effort into supporting new learning and ideas, formal learning and external/interface learning.

Anahtar Kelimeler

organizational learning, knowledge management practices, Education 4.0, Malaysia

Kaynakça

• Abersek, B. (2017). Evolution of competences for new era or education 4.0. The XXV Conference of Czech Educational Research Association (CERA/ČAPV) on 13 - 14 September 2017.
• Argote. L., & Epple, D. (1990). Learning curves in manufacturing. Management Science, 247(4), 920-924.
• Argote, L., McEvily, B, & Reagans, R. (2003). Managing knowledge in organizations: An integrative framework and review of emerging themes. Management Science. 49(4), 571–582.
• Argote, L., & Miron-Spektor, E. (2011) Organizational Learning: From Experience to Knowledge. Organization Science, 22, 1123-1137.
• Argyris, C., & Schon, D. (1978). Organizational learning: A theory of action perspective. Reading, MA: Addison-Wesley.
• Bapuji, H., & Crossan, M. (2004). From questions to answers: reviewing organizational learning research. Management Learning, 35(4). 397-417.
• Bhatt, G. (2001). Knowledge management in organization: examining the interactions between technologies, techniques and people. Journal of Knowledge Management, 5(1), 68-75.
• Bratton, J.A. (2001). Why workers are reluctant learners. Journal of Workplace Learning, 13(7/8), 333-344.
• Brown, J. S., & Duguid, P. (1991). Organizational learning and communities of practice: Toward a unified view of working, learning, and innovation. Organizational Science, 2, 40-57.
• Cangelosi, V., & Dill, W. (1965) Organizational learning: Observations toward a theory. Administrative Science Quarterly, 10(2), 175-203
• Chiva, R., & Habib, J. (2015). A framework for organizational learning: zero, adaptive and generative learning. Journal Of Management & Organization, 21(3), 350 - 368.
• Cyert, R., & March, J.G. (1963). A Behavioral Theory of the Firm. Englewood Cliffs, NJ: Prentice-Hall.
• Drucker, P.F. (1993). Post-Capitalist Society. Oxford: Butterworth-Heineman.
• Findlay, P., McKinlay, A., Marks, A., & Thompson, P. (2000). Labouring to learn: organizational learning and mutual gains. Employee Relations, 22(5), 485-502.
• Fiol, C. and Lyles, M. (1985) Organizational learning, Academy of Management Review, 10, 803-813
• Fisk, P. (2019). Education 4.0: The future of learning will be dramatically different, in school and throughout life. Retrieved on January 12, 2019 from http://www.thegeniusworks.com/2017/01/future-education-young-everyone-taught-together/.
• Flores, L., Zheng, W., Rau, D., & Thomas, C. (2012). Organisational learning: subprocess identification, construct validation, and an empirical test of cultural antecedents. Journal of Management, 38(2), 640-667.
• Goldie, J. G. S. (2016). Connectivism: A knowledge learning theory for the digital age? Medical Teacher, 38(10),1064 -1069.
• Hedberg, B. (1981). Handbook of Organizational Design. London: Oxford University Press.
• Huber, G. P. (1991). Organizational learning: The contributing processes and the literatures. Organizational Science, 2, 88-115.
• Liebowitz, J. (2000). Building organizational intelligence: a knowledge management primer. Boca Raton: CRC Press.
• Martinez-Leon, I. M., & Martinez-Garcia, J. A. (2011). The Influence of organizational structure on organizational learning. International Journal of Manpower, 32(5/6), 537-566.
• McAfee, A., & Brikbrynjolfsson, E. (2012). Big data: the management revolution. Harvard Business Review, 90 (May), 230-245.
• Massingham, P. (2014a). An evaluation of knowledge management tools: Part 1-managing knowledge resources. Journal of Knowledge Management, 18(6), 1075-1100.
• Massingham, P. (2014b). An evaluation of knowledge management tools: Part 2-managing knowledge flows and enablers. Journal of Knowledge Management, 18(6), 1101-1126.
• Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. London: Oxford University Press.
• Newman, N., & Newman, D. (2015). Learning and knowledge: A dream or nightmare for employees. The Learning Organization, 21(1), 58-71.
• Puncreobutr, V. (2016). Education 4. 0: New challenge of learning. St. Theresa Journal of Humanities and Social Sciences, 2(2), 92-97.
• Popova-Nowak, I. V., & Cseh, M. (2015). The meaning of organizational learning: A meta-paradigm perspective. Human Resource Development Review, 14(3), DOI: 10.1177/1534484315596856
• Ramachandran, S.D., Chong, S.C., & Hishamudin, I. (2009). Knowledge management processes: A comparative study of public and private higher education institutions in Malaysia. VINE The Journal of Information and Knowledge Management Systems, 39(3), 203-222.
• Sallis, E., & Jones, G. (2002). Knowledge Management in Education. London: Kogan Page.
• Schwab, K. (2016). The Fourth Industrial Revolution. United States: Crown Business, Crown Publishing Group.
• Shrivastava, P. (1981), “Strategic decision making process: the influence of organisational learning and experience”, unpublished doctoral dissertation, University of Pittsburg, Pittsburg, PA.
• Sinlarat. P. (2016). Education 4.0 is more than education. Annual Academic Seminar of the Teacher’s Council 2016 on the topic of Research of the Learning Innovation and Sustainable Educational Management. Bangkok: The Secretariat Office of Teacher’s Council.
• Senge, P. M. (1990). The Fifth Discipline:The Art and Practice of the Learning Organization. New York: Doubleday.
• Teece, D. J. (2014). The foundations of enterprise performance: dynamic and ordinary capabilities in an (economic) theory of firms. Academy of Management Perspectives, 28(4), 328-352.
• Tynjala, P. (2008). Perspectives into learning in the workplace. Education Research Review, 3(2), 130-154.
• Wang, Y, & Ellinger, A.D. (2011). Organizational learning:perception of external environment and innovation performance. International Journal of Manpower, 32(5/6), 512-536.
• Wilson, M. S., Yip, J. (2010). Grounding leader development: cultural perspectives. Industrial and Organizational Psychology, 3(1), 52-55.
• Xing, B. (2015). Furthering Higher Education Possibilities through Massive Open Online Courses. USA: Hershey PA.