Örgütsel Davranışın Karanlık Yüzü: İş Yeri Nezaketsizliği Üzerine Yapılan Bilimsel Çalışmaların Bibliyometrik Analizi

Öz

Bu çalışma, iş yerinde nezaketsizlik konusundaki akademik literatürü bibliyometrik analiz yöntemiyle inceleyerek, alanın gelişim sürecini, temel araştırma eğilimlerini, akademik iş birliklerini ve en etkili çalışmaları belirlemeyi amaçlamaktadır. Web of Science veri tabanında "Workplace Incivility" anahtar kelimesi ile 1999-2025 yılları arasında yayımlanan, SSCI, SCI ve SCI-EXP indekslerinde yer alan toplam 924 makale analiz edilmiştir. Bibliyometrik analiz için R Studio Bibliometrix Biblioshiny ve VOSviewer 1.6.20 yazılımları kullanılmıştır. Araştırmanın bulguları, iş yerinde nezaketsizlik konusundaki akademik yayınların yıllar içinde artış gösterdiğini ve 2024 yılının 120 makale ile en fazla yayının yapıldığı yıl olduğunu ortaya koymaktadır. En sık kullanılan anahtar kelimenin 230 kez ile "incivility" (nezaketsizlik) olduğu belirlenmiştir. Alandaki en çok atıf alan çalışma, Andersson & Pearson (1999) tarafından yapılan ve 1928 atıf alan makale olarak tespit edilmiştir. En fazla makale yayımlayan ve en yüksek atıf sayısına sahip derginin 51 makale ve 4216 atıf ile Journal of Occupational Health Psychology olduğu görülmüştür. Üniversiteler arasında en fazla yayın yapan ve en çok atıf alan kurum 23 makale ve 2718 atıf ile Michigan Üniversitesi, ülkeler bazında ise 451 makale ve 21.218 atıf ile Amerika Birleşik Devletleri en etkin ülke olarak belirlenmiştir. Elde edilen bulgular, iş yerinde nezaketsizlik alanındaki akademik ilginin giderek arttığını ve alana yön veren temel çalışmaların, kurumların ve ülkelerin belirlenmesinde bibliyometrik analiz yönteminin önemli bir araç sunduğunu göstermektedir. Çalışma, gelecekteki araştırmalara yol gösterici olacak şekilde iş yerinde nezaketsizlik konusundaki araştırma eğilimlerini ve akademik iş birliklerini ortaya koymaktadır.

Anahtar Kelimeler

• İş yeri Nezaketsizliği
• Örgütsel Davranış
• Bibliyometrik Analiz

Destekleyen Kurum

Kayseri Üniversitesi Bilimsel Araştırma Projeleri Koordinatörlüğü

Proje Numarası

SDK-2024-1148

Etik Beyan

Bu çalışma, insanlardan veri ve örnek toplamayı gerektiren anket, inceleme, alan çalışması ve deney içeren araştırmalar kapsamına girmediğinden etik kurul onay belgesi gerektirmemektedir.

The Dark Side of Organizational Behavior: A Bibliometric Analysis of Scientific Studies on Workplace Incivility

Öz

This study aims to examine the academic literature on workplace incivility through bibliometric analysis, identifying the field’s development process, key research trends, academic collaborations, and the most influential studies. A total of 924 articles published between 1999 and 2025 in the Web of Science database under the keyword "Workplace Incivility" and indexed in SSCI, SCI, and SCI-EXP were analyzed. R Studio Bibliometrix Biblioshiny and VOSviewer 1.6.20 software were used for bibliometric analysis. The findings indicate that academic publications on workplace incivility have increased over the years, with 2024 being the most productive year, featuring 120 published articles. The most frequently used keyword was identified as "incivility," appearing 230 times. The most cited study in the field was conducted by Andersson & Pearson (1999), receiving 1,928 citations. The journal with the highest number of publications and citations was Journal of Occupational Health Psychology, with 51 articles and 4,216 citations. Among universities, the University of Michigan was identified as the most prolific institution, with 23 articles and 2,718 citations, while the United States was the leading country with 451 articles and 21,218 citations. The findings highlight the growing academic interest in workplace incivility and demonstrate that bibliometric analysis serves as a valuable tool in identifying key studies, institutions, and countries shaping the field. This study provides insights into research trends and academic collaborations on workplace incivility, offering guidance for future research.

Anahtar Kelimeler

• Workplace Incivility
• Organizational Behavior
• Bibliometric Analysis

Proje Numarası

SDK-2024-1148

Kaynakça

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