Erdogan Ekiz joined TEAM University in Tashkent Uzbekistan as Full-Professor of Marketing and Dean of Faculty. He was previously Associate Professor at Westminster International University in Tashkent, and Ad-Hoc Professor at The Ostelea in Morocco. Before this Dr. Erdogan was the Founding Dean of the School of Hospitality Business and Management at Mohammed VI Polytechnic University. He was an Associate Professor at King Abdulaziz University, Faculty of Tourism, Saudi Arabia, where he served as Director of both the Postgraduate Studies and International Relations and Agreements Unit. He also served as the launching Head of the Travel and Tourism Department. He worked as a Director of Studies at the London School of Commerce, and Associate Professor at the University of Derby, University of Worcester, and University of Northampton’s common degree program (held in Saudi Arabia) on an ad hoc basis. Dr. Ekiz is a certified trainer, recognized by the Technical and Vocational Training Corporation (TVTC) of Saudi Arabia, worked with MEHRAT and BETA training centers on an AdHoc basis.
Dr. Ekiz completed his Ph.D. in tourism and hospitality management at the School of Hotel and Tourism Management at Hong Kong Polytechnic University. He has a B.Sc. in tourism and hotel management and an M.B.A. in services marketing from Eastern Mediterranean University in North Cyprus. He is a ‘Certified Hospitality Educator’ (CHE) from the American Hotel and Lodging Educational Institute and ‘Qualified Learning Facilitator’ (QLF) from École hôtelière de Lausanne. He is an ‘Advanced Trainer’ with Distinction of International Air Transport Association (IATA). He has over 20 years of teaching experience in Hong Kong, Taiwan, Cyprus, Turkey, Malaysia, the Kingdom of Saudi Arabia, and Morocco. He is the Middle East Representative of the Association of North America Higher Education International.
Dr. Ekiz is acting as the Asia-Pacific Coordinating Editor of the Journal of Travel and Tourism as well as the Middle-East Coordinator of the Journal of Multidisciplinary Academic Tourism. His expertise includes service failure, consumer complaining behavior, tourist behavior, and culture. He has around 200 published journal articles, book chapters, and conference papers. His papers have appeared in respected refereed journals such as the International Journal of Contemporary Hospitality Management, Managing Service Quality: An International Journal, Journal of Travel and Tourism Marketing, Scandinavian Journal of Hospitality and Tourism, Journal of Hospitality Marketing and Management, Tourism Analysis, etc. He is an editorial board member of top-tier journals, such as the International Journal of Contemporary Hospitality Management, the Journal of Service Theory and Practice, Tourism Analysis, and several more.
He has successfully completed several consultancy projects with major companies in the industry and is still working on a dozen grants and consultation projects for both government and private sectors. Dr. Ekiz has a wide range of hands-on management experience within the sector, from fast food to 5-star hotels.