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Defne Keşkekci
Professional
KÜTAHYA DUMLUPINAR ÜNİVERSİTESİ
Publication
8
Review
0
CrossRef Cited
2
TR Dizin Cited
3
8
Publication
0
Review
2
CrossRef Cited
3
TR Dizin Cited
0000-0001-6344-1338
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Summary
Publications
Peer Review
Cited
Research Fields
Gastronomy Tourism
Anthropology of Tourism
Tourism Policy
Hospitality Management
Food and Beverage
turizm
gastronomi
yiyecek içecek işletmelerinde şikayet yönetimi
şikayet
müşteri memnuniyeti
tüketim
yiyecek içecek işletmelerinde duygusal emek ve tükenmişlik
şikayet telafi yöntemleri
Institution
KÜTAHYA DUMLUPINAR ÜNİVERSİTESİ
Popular Publications
YİYECEK İÇECEK İŞLETMELERİNDE DİJİTAL DÖNÜŞÜM
Authors:
Defne Keşkekci
,
Kansu Gençer
Published: 2023 ,
Journal of Travel and Tourism Research
DOI: -
CITED
0
FAVORITE
2
TOTAL DOWNLOAD COUNT
3011
0
CITED
2
FAVORITE
3011
TOTAL DOWNLOAD COUNT
Investigation of Service Failures and Recovery Methods at Five Star Hotels: The Case of Antalya
Authors:
Kansu Gençer
,
Defne Keşkekci
Published: 2023 ,
Journal of Travel and Hotel Business
DOI: 10.24010/soid.1231506
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
838
0
CITED
1
FAVORITE
838
TOTAL DOWNLOAD COUNT
EVALUATION OF ONLINE COMPLAINTS ABOUT CHILD-FRIENDLY RESTAURANTS: THE CASE OF ISTANBUL
Authors:
Kansu Gençer
,
Defne Keşkekci
Published: 2023 ,
Aydın Gastronomy
DOI: -
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
755
0
CITED
1
FAVORITE
755
TOTAL DOWNLOAD COUNT
Investigation of Complaints of Disabled Individuals Accommodating in Antalya Hotels
Authors:
Defne Keşkekci
,
Kansu Gençer
Published: 2023 ,
Journal of Hospitality and Tourism Issues
DOI: 10.51525/johti.1267172
CITED
2
FAVORITE
1
TOTAL DOWNLOAD COUNT
697
2
CITED
1
FAVORITE
697
TOTAL DOWNLOAD COUNT
Kişiye Özel Diyet Yemek Paketi Hizmeti Sunan İşletmelere Yönelik Çevrimiçi Şikâyetlerin Analizi: İstanbul Örneği
Authors:
Defne Keşkekci
,
Kansu Gençer
Published: 2023 ,
Journal of Humanities and Tourism Research
DOI: -
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
617
0
CITED
1
FAVORITE
617
TOTAL DOWNLOAD COUNT
Publications
THE EFFECT OF GENDER DISCRIMINATION ON WORK MOTIVATION AMONG WOMEN WORKING IN THE KITCHEN DEPARTMENTS OF FOOD AND BEVERAGE BUSINESSES: THE CASE OF KÜTAHYA
Authors:
Kansu Gençer
,
Defne Keşkekci
Published: 2023 ,
Electronic Journal of Social Sciences
DOI: 10.17755/esosder.1266048
FAVORITE
0
TOTAL DOWNLOAD COUNT
1463
0
FAVORITE
1463
TOTAL DOWNLOAD COUNT
Investigation of Service Failures and Recovery Methods at Five Star Hotels: The Case of Antalya
Authors:
Kansu Gençer
,
Defne Keşkekci
Published: 2023 ,
Journal of Travel and Hotel Business
DOI: 10.24010/soid.1231506
FAVORITE
1
TOTAL DOWNLOAD COUNT
838
1
FAVORITE
838
TOTAL DOWNLOAD COUNT
EVALUATION OF ONLINE COMPLAINTS ABOUT CHILD-FRIENDLY RESTAURANTS: THE CASE OF ISTANBUL
Authors:
Kansu Gençer
,
Defne Keşkekci
Published: 2023 ,
Aydın Gastronomy
DOI: -
FAVORITE
1
TOTAL DOWNLOAD COUNT
755
1
FAVORITE
755
TOTAL DOWNLOAD COUNT
GREEN RESTAURANT APPLICATIONS WITHIN THE SCOPE OF SUSTAINABILITY
Authors:
Defne Keşkekci
,
Kansu Gençer
Published: 2023 ,
Journal of Silk Road Tourism Research
DOI: -
FAVORITE
0
TOTAL DOWNLOAD COUNT
5354
0
FAVORITE
5354
TOTAL DOWNLOAD COUNT
YİYECEK İÇECEK İŞLETMELERİNDE DİJİTAL DÖNÜŞÜM
Authors:
Defne Keşkekci
,
Kansu Gençer
Published: 2023 ,
Journal of Travel and Tourism Research
DOI: -
FAVORITE
2
TOTAL DOWNLOAD COUNT
3011
2
FAVORITE
3011
TOTAL DOWNLOAD COUNT
Investigation of Complaints of Disabled Individuals Accommodating in Antalya Hotels
Authors:
Defne Keşkekci
,
Kansu Gençer
Published: 2023 ,
Journal of Hospitality and Tourism Issues
DOI: 10.51525/johti.1267172
FAVORITE
1
TOTAL DOWNLOAD COUNT
697
1
FAVORITE
697
TOTAL DOWNLOAD COUNT
Functional food perception of gastronomy and culinary arts department students
Authors:
Zeynep Şimşek
,
Defne Keşkekci
Published: 2023 ,
Toros University Journal of Food, Nutrition and Gastronomy
DOI: -
FAVORITE
0
TOTAL DOWNLOAD COUNT
928
0
FAVORITE
928
TOTAL DOWNLOAD COUNT
Kişiye Özel Diyet Yemek Paketi Hizmeti Sunan İşletmelere Yönelik Çevrimiçi Şikâyetlerin Analizi: İstanbul Örneği
Authors:
Defne Keşkekci
,
Kansu Gençer
Published: 2023 ,
Journal of Humanities and Tourism Research
DOI: -
FAVORITE
1
TOTAL DOWNLOAD COUNT
617
1
FAVORITE
617
TOTAL DOWNLOAD COUNT
Articles published in
Aydın Gastronomy
Electronic Journal of Social Sciences
Journal of Hospitality and Tourism Issues
Journal of Humanities and Tourism Research
Journal of Silk Road Tourism Research
Journal of Travel and Hotel Business
Journal of Travel and Tourism Research
Toros University Journal of Food, Nutrition and Gastronomy
User doesn't have any peer review duties on DergiPark.
Publications
Investigation of Complaints of Disabled Individuals Accommodating in Antalya Hotels
Authors:
Defne Keşkekci
,
Kansu Gençer
Published: 2023 ,
Journal of Hospitality and Tourism Issues
DOI: 10.51525/johti.1267172
CITED
2
FAVORITE
1
TOTAL DOWNLOAD COUNT
697
2
CITED
1
FAVORITE
697
TOTAL DOWNLOAD COUNT