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Berrin Arzu Eren Assoc. Prof. Dr. It is not affiliated with an institution
Publication 10 Review 3 CrossRef Cited 5 TR Dizin Cited 8
10 Publication
3 Review
5 CrossRef Cited
8 TR Dizin Cited
0000-0003-0839-5302

Institution

It is not affiliated with an institution

Popular Publications

Müşteri Kayıplarını Önlemede En Etkin Telafi Stratejilerinin Belirlenmesine Yönelik Bir Bankacılık Araştırması
Authors: Berrin Arzu Eren , Nezihe Figen Ersoy
Published: 2017 , Başkent Üniversitesi Ticari Bilimler Fakültesi Dergisi
DOI: -
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 1419

0

1

1419

Kişisel Verilerin Korunması Kanunu Kapsamında Finansal Hizmetlerin Pazarlanması
Authors: Berrin Arzu Eren
Published: 2019 , Uluslararası Bankacılık Ekonomi ve Yönetim Araştırmaları Dergisi
DOI: -
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 883

0

1

883

Relationships Between Brand Experience, Customer Satisfaction, Brand Love and Brand Loyalty: Airline Flight Service Application
Authors: Arzu Deniz Çakıroğlu , Leyla Gödekmerdan Önder , Berrin Arzu Eren
Published: 2020 , Gümüşhane University Journal of Social Sciences Institute
DOI: -
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 2482

0

1

2482

DETERMINING THE EXPERIENCES OF Z GENERATION CONSUMERS FOR ON-LINE SHOPPING: AN APPLICATION IN ANKARA
Authors: Berrin Arzu Eren , Leyla Gödekmerdan Önder
Published: 2020 , Bingöl University Journal of Social Sciences Institute
DOI: 10.29029/busbed.737505
CITED 3 FAVORITE 1 TOTAL DOWNLOAD COUNT 2361

3

1

2361

An Examination of Repurchase Intentions of the Corporate Segment Customers' from Their Main Bank within the Scope of Customer Satisfaction, Trust, and Switching Barriers
Authors: Berrin Arzu Eren
Published: 2021 , Journal of the Human and Social Science Researches
DOI: 10.15869/itobiad.821805
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 948

0

1

948

Publications

THE EFFECT OF COVID-19 FEAR ON THE INTERNET BANKING AND MOBILE BANKING USAGE EXPERIENCES OF THE BABY BOOMERS GENERATION
Authors: Berrin Arzu Eren
Published: 2021 , Kafkas University Journal of Economics and Administrative Sciences Faculty
DOI: 10.36543/kauiibfd.2021.028
FAVORITE 0 TOTAL DOWNLOAD COUNT 1367

0

1367

A Research on Determining Customer Satisfaction and Behavioral Outcomes in Virtual Market Shopping Experience
Authors: Berrin Arzu Eren
Published: 2021 , Üsküdar Üniversitesi Sosyal Bilimler Dergisi
DOI: -
FAVORITE 1 TOTAL DOWNLOAD COUNT 1013

1

1013

ACCOUNTING OF SALES PROMOTIONS FROM IFRS 15 CUSTOMER CONTRACTS ACCORDING TO THE REVENUE STANDARD: EXPLAINING WITH BIST RETAIL COMPANIES and EXAMPLES
Authors: Ayşe Nilgün Ertuğrul , Berrin Arzu Eren
Published: 2021 , Erzurum Teknik Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
DOI: 10.29157/etusbed.791909
FAVORITE 0 TOTAL DOWNLOAD COUNT 1673

0

1673

An Examination of Repurchase Intentions of the Corporate Segment Customers' from Their Main Bank within the Scope of Customer Satisfaction, Trust, and Switching Barriers
Authors: Berrin Arzu Eren
Published: 2021 , Journal of the Human and Social Science Researches
DOI: 10.15869/itobiad.821805
FAVORITE 1 TOTAL DOWNLOAD COUNT 948

1

948

Impact of Monetary and Non-monetary Sales Promotions on Brand Equity in On-line Retail Sector
Authors: Berrin Arzu Eren
Published: 2020 , Balıkesir University The Journal of Social Sciences Institute
DOI: 10.31795/baunsobed.736304
FAVORITE 0 TOTAL DOWNLOAD COUNT 1144

0

1144

Relationships Between Brand Experience, Customer Satisfaction, Brand Love and Brand Loyalty: Airline Flight Service Application
Authors: Arzu Deniz Çakıroğlu , Leyla Gödekmerdan Önder , Berrin Arzu Eren
Published: 2020 , Gümüşhane University Journal of Social Sciences Institute
DOI: -
FAVORITE 1 TOTAL DOWNLOAD COUNT 2482

1

2482

DETERMINING THE EXPERIENCES OF Z GENERATION CONSUMERS FOR ON-LINE SHOPPING: AN APPLICATION IN ANKARA
Authors: Berrin Arzu Eren , Leyla Gödekmerdan Önder
Published: 2020 , Bingöl University Journal of Social Sciences Institute
DOI: 10.29029/busbed.737505
FAVORITE 1 TOTAL DOWNLOAD COUNT 2361

1

2361

The Impact of Perceived Service Quality and Corporate Reputation on Patient Satisfaction: A Comparative Research on Ankara Hospitals
Authors: Berrin Arzu Eren
Published: 2020 , International Journal of Economics Administrative and Social Sciences
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 1320

0

1320

Kişisel Verilerin Korunması Kanunu Kapsamında Finansal Hizmetlerin Pazarlanması
Authors: Berrin Arzu Eren
Published: 2019 , Uluslararası Bankacılık Ekonomi ve Yönetim Araştırmaları Dergisi
DOI: -
FAVORITE 1 TOTAL DOWNLOAD COUNT 883

1

883

Müşteri Kayıplarını Önlemede En Etkin Telafi Stratejilerinin Belirlenmesine Yönelik Bir Bankacılık Araştırması
Authors: Berrin Arzu Eren , Nezihe Figen Ersoy
Published: 2017 , Başkent Üniversitesi Ticari Bilimler Fakültesi Dergisi
DOI: -
FAVORITE 1 TOTAL DOWNLOAD COUNT 1419

1

1419

Articles published in
Balıkesir University The Journal of Social Sciences Institute
Balıkesir University The Journal of Social Sciences Institute
Başkent Üniversitesi Ticari Bilimler Fakültesi Dergisi
Başkent Üniversitesi Ticari Bilimler Fakültesi Dergisi
Bingöl University Journal of Social Sciences Institute
Bingöl University Journal of Social Sciences Institute
Erzurum Teknik Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
Erzurum Teknik Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
Gümüşhane University Journal of Social Sciences Institute
Gümüşhane University Journal of Social Sciences Institute
International Journal of Economics Administrative and Social Sciences
International Journal of Economics Administrative and Social Sciences
Journal of the Human and Social Science Researches
Journal of the Human and Social Science Researches
Kafkas University Journal of Economics and Administrative Sciences Faculty
Kafkas University Journal of Economics and Administrative Sciences Faculty
Uluslararası Bankacılık Ekonomi ve Yönetim Araştırmaları Dergisi
Uluslararası Bankacılık Ekonomi ve Yönetim Araştırmaları Dergisi
Üsküdar Üniversitesi Sosyal Bilimler Dergisi
Üsküdar Üniversitesi Sosyal Bilimler Dergisi

Reviews

Erzurum Teknik Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
Erzurum Teknik Üniversitesi Sosyal Bilimler Enstitüsü Dergisi

Publications

Impact of Monetary and Non-monetary Sales Promotions on Brand Equity in On-line Retail Sector
Authors: Berrin Arzu Eren
Published: 2020 , Balıkesir University The Journal of Social Sciences Institute
DOI: 10.31795/baunsobed.736304
CITED 2 FAVORITE 0 TOTAL DOWNLOAD COUNT 1144

2

0

1144

DETERMINING THE EXPERIENCES OF Z GENERATION CONSUMERS FOR ON-LINE SHOPPING: AN APPLICATION IN ANKARA
Authors: Berrin Arzu Eren , Leyla Gödekmerdan Önder
Published: 2020 , Bingöl University Journal of Social Sciences Institute
DOI: 10.29029/busbed.737505
CITED 3 FAVORITE 1 TOTAL DOWNLOAD COUNT 2361

3

1

2361

Popular Publications: It is determined automatically by the researchers doing research in DergiPark according to the statistics of being added to the favorites. CrossRef Cited: The citations shown in DergiPark are drawn from CrossRef. For this, the cited and cited articles must be registered in CrossRef (DOI number). ^: Citation numbers are reflected in the system by DergiPark at certain periods. : Click to get information about the DergiPark User Badge.