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Saadet Uğurlu Asst. Prof. Dr. İSTANBUL MEDİPOL ÜNİVERSİTESİ
Publication 4 Review 5 CrossRef Cited 5
4 Publication
5 Review
5 CrossRef Cited
0000-0003-1121-6627

Research Fields

Communication Technology and Digital Media Studies Social Media Applications and Analysis Social Media Studies New Media

Institution

İSTANBUL MEDİPOL ÜNİVERSİTESİ

Popular Publications

Digital PR and Reputation Management: Analysis of “Üsküdar Municipality - Cat House” as one of the Contemporary Examples in Crisis Communication
Authors: Saadet Uğurlu
Published: 2018 , İnsan ve İnsan
DOI: 10.29224/insanveinsan.417128
CITED 0 FAVORITE 2 TOTAL DOWNLOAD COUNT 2827

0

2

2827

SOSYAL MEDYA SOSYAL SORUMLULUK PROJELERİNDE, İÇERİK ÜRETİMİNE VE YARATTIĞI ETKİLEŞİME YÖNELİK BİR İNCELEME
Authors: Saadet Uğurlu
Published: 2018 , Asia Minor Studies
DOI: 10.17067/asm.402545
CITED 4 FAVORITE 1 TOTAL DOWNLOAD COUNT 6470

4

1

6470

A PROCESS DESIGN WITH DIGITAL COMMUNICATION IN CUSTOMER EXPERIENCE MANAGEMENT: MYSTERY CUSTOMER MODEL SUGGESTION
Authors: Saadet Uğurlu
Published: 2023 , İnönü University Faculty of Communication Electronic Journal (INIF E-Dergi)
DOI: 10.47107/inifedergi.1335191
CITED 1 FAVORITE 1 TOTAL DOWNLOAD COUNT 1218

1

1

1218

Publications

Presentation of Local Culture Indicators on Social Media Platforms: The Case of “Gaziantep Hikâyeleri” Instagram Profile
Authors: Leyla Turğal , Saadet Uğurlu
Published: 2025 , Gaziantep Üniversitesi Ayıntab Araştırmaları Dergisi
DOI: 10.71353/gunaad.1814837
FAVORITE 0 TOTAL DOWNLOAD COUNT 210

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210

A PROCESS DESIGN WITH DIGITAL COMMUNICATION IN CUSTOMER EXPERIENCE MANAGEMENT: MYSTERY CUSTOMER MODEL SUGGESTION
Authors: Saadet Uğurlu
Published: 2023 , İnönü University Faculty of Communication Electronic Journal (INIF E-Dergi)
DOI: 10.47107/inifedergi.1335191
FAVORITE 1 TOTAL DOWNLOAD COUNT 1218

1

1218

SOSYAL MEDYA SOSYAL SORUMLULUK PROJELERİNDE, İÇERİK ÜRETİMİNE VE YARATTIĞI ETKİLEŞİME YÖNELİK BİR İNCELEME
Authors: Saadet Uğurlu
Published: 2018 , Asia Minor Studies
DOI: 10.17067/asm.402545
FAVORITE 1 TOTAL DOWNLOAD COUNT 6470

1

6470

Digital PR and Reputation Management: Analysis of “Üsküdar Municipality - Cat House” as one of the Contemporary Examples in Crisis Communication
Authors: Saadet Uğurlu
Published: 2018 , İnsan ve İnsan
DOI: 10.29224/insanveinsan.417128
FAVORITE 2 TOTAL DOWNLOAD COUNT 2827

2

2827

Articles published in
Asia Minor Studies
Asia Minor Studies
Gaziantep Üniversitesi Ayıntab Araştırmaları Dergisi
Gaziantep Üniversitesi Ayıntab Araştırmaları Dergisi
İnönü University Faculty of Communication Electronic Journal (INIF E-Dergi)
İnönü University Faculty of Communication Electronic Journal (INIF E-Dergi)
İnsan ve İnsan
İnsan ve İnsan

Reviews

Dokuz Eylul University The Journal of Graduate School of Social Sciences
Dokuz Eylul University The Journal of Graduate School of Social Sciences
Journal of Selcuk Communication
Journal of Selcuk Communication
Journal of Social Sciences and Humanities Researches
Journal of Social Sciences and Humanities Researches
ODU Journal of Social Sciences Research
ODU Journal of Social Sciences Research
Turkish Review of Communication Studies
Turkish Review of Communication Studies

Publications

A PROCESS DESIGN WITH DIGITAL COMMUNICATION IN CUSTOMER EXPERIENCE MANAGEMENT: MYSTERY CUSTOMER MODEL SUGGESTION
Authors: Saadet Uğurlu
Published: 2023 , İnönü University Faculty of Communication Electronic Journal (INIF E-Dergi)
DOI: 10.47107/inifedergi.1335191
CITED 1 FAVORITE 1 TOTAL DOWNLOAD COUNT 1218

1

1

1218

SOSYAL MEDYA SOSYAL SORUMLULUK PROJELERİNDE, İÇERİK ÜRETİMİNE VE YARATTIĞI ETKİLEŞİME YÖNELİK BİR İNCELEME
Authors: Saadet Uğurlu
Published: 2018 , Asia Minor Studies
DOI: 10.17067/asm.402545
CITED 4 FAVORITE 1 TOTAL DOWNLOAD COUNT 6470

4

1

6470

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