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Samet Gürsev Assoc. Prof. Dr. It is not affiliated with an institution
Publication 14 Review 2 CrossRef Cited 39 TR Dizin Cited 30
14 Publication
2 Review
39 CrossRef Cited
30 TR Dizin Cited
0000-0003-2609-4095

Research Fields

Manufacturing and Industrial Engineering in System Engineering Information Systems Education Management Information Systems Multiple Criteria Decision Making Industrial Engineering

Institution

It is not affiliated with an institution

Popular Publications

MANAGEMENT OF DISTRIBUTION CHANNELS IN MARKETING AND LOGISTICS CENTERS IN THE DEVELOPMENT OF A CLUSTERING APPROACH
Authors: Tolga Dursun , Samet Gürsev
Published: 2016 , Oneri
DOI: -
CITED 4 FAVORITE 1 TOTAL DOWNLOAD COUNT 4767

4

1

4767

Developing Robotic Process Automation in Call Center Processes
Authors: Sinan Apak , Seyhan Korkmaz Akgöz , Samet Gürsev
Published: 2022 , Journal of Information Systems and Management Research
DOI: -
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 2877

0

1

2877

Publications

Digital Transformation and Agile Business Process Approach in Logistics
Authors: Samet Gürsev
Published: 2025 , Afyon Kocatepe University Journal of Social Sciences
DOI: 10.32709/akusosbil.1343451
FAVORITE 0 TOTAL DOWNLOAD COUNT 647

0

647

Customer Experience Measurement and New Generation Approaches in Call Center Processes
Authors: Samet Gürsev
Published: 2024 ,
DOI: 10.54525/bbmd.1454412
FAVORITE 0 TOTAL DOWNLOAD COUNT 1256

0

1256

Scrum çerçevesi uygulayan takımlarda üretim, hedef ve performans ilişkisine bağlı olarak takımların sınıflandırılması
Authors: Erkan Sarıkaya , Samet Gürsev
Published: 2024 , Gazi Üniversitesi Mühendislik Mimarlık Fakültesi Dergisi
DOI: 10.17341/gazimmfd.1128383
FAVORITE 0 TOTAL DOWNLOAD COUNT 768

0

768

Learning Organization and Innovation Coaching Model Organizational Agility Approach: A Case Study
Authors: Samet Gürsev
Published: 2023 , Avrupa Bilim ve Teknoloji Dergisi
DOI: 10.31590/ejosat.1249396
FAVORITE 0 TOTAL DOWNLOAD COUNT 854

0

854

Roadmap Proposal for Agile Organizational Transformation
Authors: Samet Gürsev
Published: 2022 , Tasarım Mimarlık ve Mühendislik Dergisi
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 2437

0

2437

Developing Robotic Process Automation in Call Center Processes
Authors: Sinan Apak , Seyhan Korkmaz Akgöz , Samet Gürsev
Published: 2022 , Journal of Information Systems and Management Research
DOI: -
FAVORITE 1 TOTAL DOWNLOAD COUNT 2877

1

2877

WITH TRAINING 4.0 CRITERIA AND TOPSIS IMPLEMENTATION EDUCATIONAL INSTITUTION EVALUATION
Authors: Samet Gürsev
Published: 2022 , Tasarım Mimarlık ve Mühendislik Dergisi
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 814

0

814

Müşteri İlişkileri Yönetimi Uygulamasında Gösterge Paneli Kullanımı ile Kestirimci Bakım Yaklaşımı
Authors: Samet Gürsev
Published: 2021 , International Journal of Advances in Engineering and Pure Sciences
DOI: 10.7240/jeps.784267
FAVORITE 0 TOTAL DOWNLOAD COUNT 771

0

771

Comparison of Scrum-Kanban-Waterfall Applications in Information Technology Projects using AHP and TOPSIS Methods
Authors: Zeynep Ceylan , Samet Gürsev
Published: 2020 , Journal of Information Technologies
DOI: 10.17671/gazibtd.672234
FAVORITE 0 TOTAL DOWNLOAD COUNT 2639

0

2639

Determination of Performance Criteria with AHP Method in Industrial 4.0 Transformation
Authors: Ercan Öztemel , Semih Özel , Samet Gürsev
Published: 2019 , Balkan Sosyal Bilimler Dergisi
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 2216

0

2216

Survey on Logistics Management Industry Overview 4.0 Impacts and Investment Opportunities in Turkey
Authors: Ercan Öztemel , Samet Gürsev
Published: 2018 , Marmara Journal of Pure and Applied Sciences
DOI: 10.7240/marufbd.408560
FAVORITE 0 TOTAL DOWNLOAD COUNT 10752

0

10752

Evaluation of Customer Profile in Individual Pension Sector by Two-Step Cluster Analysis
Authors: Zeynep Ceylan , Samet Gürsev , Serol Bulkan
Published: 2017 , Journal of Information Technologies
DOI: 10.17671/gazibtd.323951
FAVORITE 0 TOTAL DOWNLOAD COUNT 4670

0

4670

MANAGEMENT OF DISTRIBUTION CHANNELS IN MARKETING AND LOGISTICS CENTERS IN THE DEVELOPMENT OF A CLUSTERING APPROACH
Authors: Tolga Dursun , Samet Gürsev
Published: 2016 , Oneri
DOI: -
FAVORITE 1 TOTAL DOWNLOAD COUNT 4767

1

4767

TÜRKİYE’DE GSM OPERATÖRLERİ MÜŞTERİLERİNİN HİZMET VE KURUMSAL SOSYAL SORUMLULUK ALGILARINA YÖNELİK BİR ARAŞTIRMA
Authors: Tolga Dursun , Samet Gürsev
Published: 2015 , Niğde Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 3472

0

3472

Articles published in
Afyon Kocatepe University Journal of Social Sciences
Afyon Kocatepe University Journal of Social Sciences
Avrupa Bilim ve Teknoloji Dergisi
Avrupa Bilim ve Teknoloji Dergisi
Balkan Sosyal Bilimler Dergisi
Balkan Sosyal Bilimler Dergisi
Gazi Üniversitesi Mühendislik Mimarlık Fakültesi Dergisi
Gazi Üniversitesi Mühendislik Mimarlık Fakültesi Dergisi
International Journal of Advances in Engineering and Pure Sciences
International Journal of Advances in Engineering and Pure Sciences
Journal of Information Systems and Management Research
Journal of Information Systems and Management Research
Journal of Information Technologies
Journal of Information Technologies
Marmara Journal of Pure and Applied Sciences
Marmara Journal of Pure and Applied Sciences
Niğde Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Niğde Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Oneri
Oneri
Tasarım Mimarlık ve Mühendislik Dergisi
Tasarım Mimarlık ve Mühendislik Dergisi

Reviews

Afyon Kocatepe University Journal of Science and Engineering
Afyon Kocatepe University Journal of Science and Engineering
AJIT-e: Online Academic Journal of Information Technology
AJIT-e: Online Academic Journal of Information Technology

Publications

Customer Experience Measurement and New Generation Approaches in Call Center Processes
Authors: Samet Gürsev
Published: 2024 ,
DOI: 10.54525/bbmd.1454412
CITED 1 FAVORITE 0 TOTAL DOWNLOAD COUNT 1256

1

0

1256

Scrum çerçevesi uygulayan takımlarda üretim, hedef ve performans ilişkisine bağlı olarak takımların sınıflandırılması
Authors: Erkan Sarıkaya , Samet Gürsev
Published: 2024 , Gazi Üniversitesi Mühendislik Mimarlık Fakültesi Dergisi
DOI: 10.17341/gazimmfd.1128383
CITED 1 FAVORITE 0 TOTAL DOWNLOAD COUNT 768

1

0

768

Learning Organization and Innovation Coaching Model Organizational Agility Approach: A Case Study
Authors: Samet Gürsev
Published: 2023 , Avrupa Bilim ve Teknoloji Dergisi
DOI: 10.31590/ejosat.1249396
CITED 1 FAVORITE 0 TOTAL DOWNLOAD COUNT 854

1

0

854

Comparison of Scrum-Kanban-Waterfall Applications in Information Technology Projects using AHP and TOPSIS Methods
Authors: Zeynep Ceylan , Samet Gürsev
Published: 2020 , Journal of Information Technologies
DOI: 10.17671/gazibtd.672234
CITED 3 FAVORITE 0 TOTAL DOWNLOAD COUNT 2639

3

0

2639

Survey on Logistics Management Industry Overview 4.0 Impacts and Investment Opportunities in Turkey
Authors: Ercan Öztemel , Samet Gürsev
Published: 2018 , Marmara Journal of Pure and Applied Sciences
DOI: 10.7240/marufbd.408560
CITED 11 FAVORITE 0 TOTAL DOWNLOAD COUNT 10752

11

0

10752

Evaluation of Customer Profile in Individual Pension Sector by Two-Step Cluster Analysis
Authors: Zeynep Ceylan , Samet Gürsev , Serol Bulkan
Published: 2017 , Journal of Information Technologies
DOI: 10.17671/gazibtd.323951
CITED 18 FAVORITE 0 TOTAL DOWNLOAD COUNT 4670

18

0

4670

MANAGEMENT OF DISTRIBUTION CHANNELS IN MARKETING AND LOGISTICS CENTERS IN THE DEVELOPMENT OF A CLUSTERING APPROACH
Authors: Tolga Dursun , Samet Gürsev
Published: 2016 , Oneri
DOI: -
CITED 4 FAVORITE 1 TOTAL DOWNLOAD COUNT 4767

4

1

4767

Popular Publications: It is determined automatically by the researchers doing research in DergiPark according to the statistics of being added to the favorites. CrossRef Cited: The citations shown in DergiPark are drawn from CrossRef. For this, the cited and cited articles must be registered in CrossRef (DOI number). ^: Citation numbers are reflected in the system by DergiPark at certain periods. : Click to get information about the DergiPark User Badge.