avatar
Aysel Çetindere Filiz Assoc. Prof. Dr. ONDOKUZ MAYIS ÜNİVERSİTESİ
Publication 9 Review 5 TR Dizin Cited 1
9 Publication
5 Review
1 TR Dizin Cited
0000-0003-1810-5559

Research Fields

Quality Management Production and Operations Management

Institution

ONDOKUZ MAYIS ÜNİVERSİTESİ

Popular Publications

APPLICATION OF BENCHMARKING IN LOCAL ADMINISTRATIONS: THE CASE OF NILUFER MUNICIPALITY
Authors: Aysel Cetindere Filiz , Cengiz Duran
Published: 2017 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2017.664
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 410

0

1

410

Evaluation of Service Quality in a Call Center From the Employees Perspective
Authors: Aysel Çetindere Filiz , Merve Nur Atalar
Published: 2021 , OPUS International Journal of Society Researches
DOI: 10.26466/opus.881444
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 699

0

1

699

Measurement of Service Quality with SERVQUAL Model: Field Search in a Private Hospital
Authors: Hatice Türkcan Kayaalp , Aysel Çetindere Filiz , Cengiz Duran
Published: 2023 , EKEV Akademi Dergisi
DOI: 10.17753/sosekev.1139097
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 347

0

1

347

The Effect of Service Quality on Customer Satisfaction in Retail Stores: An Application in White Goods Sector
Authors: Aysel Çetindere Filiz
Published: 2023 , Journal of Academic Researches and Studies
DOI: 10.20990/kilisiibfakademik.1335680
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 345

0

1

345

Publications

The Effect of Service Quality on Customer Satisfaction in Retail Stores: An Application in White Goods Sector
Authors: Aysel Çetindere Filiz
Published: 2023 , Journal of Academic Researches and Studies
DOI: 10.20990/kilisiibfakademik.1335680
FAVORITE 1 TOTAL DOWNLOAD COUNT 345

1

345

Measurement of Service Quality with SERVQUAL Model: Field Search in a Private Hospital
Authors: Hatice Türkcan Kayaalp , Aysel Çetindere Filiz , Cengiz Duran
Published: 2023 , EKEV Akademi Dergisi
DOI: 10.17753/sosekev.1139097
FAVORITE 1 TOTAL DOWNLOAD COUNT 347

1

347

Makale Düzeltme
Authors: Aysel Çetindere Filiz
Published: 2022 , Journal of Economics Public Finance Business
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 469

0

469

ENDÜSTRİ 4.0’IN ETKİLERİNİN KALİTE 4.0 ÜZERİNDEN DEĞERLENDİRİLMESİ
Authors: Aysel Çetindere Filiz
Published: 2022 , Journal of Economics Public Finance Business
DOI: 10.46737/emid.1119920
FAVORITE 0 TOTAL DOWNLOAD COUNT 1828

0

1828

Evaluation of Service Quality in a Call Center From the Employees Perspective
Authors: Aysel Çetindere Filiz , Merve Nur Atalar
Published: 2021 , OPUS International Journal of Society Researches
DOI: 10.26466/opus.881444
FAVORITE 1 TOTAL DOWNLOAD COUNT 699

1

699

INVESTIGATION OF PERCEPTIONS ON JOB SATISFACTION AND ERGONOMIC ELEMENTS IN A PRODUCTION FACILITY
Authors: Aysel Çetindere Filiz , Cengiz Duran , Yasemin Türengül
Published: 2020 , International Journal of Afro-Eurasian Research
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 680

0

680

ANALYSIS OF THE RELATIONSHIP BETWEEN HUMAN RESOURCES MANAGEMENT AND INNOVATION IN THE CONTEXT OF TOTAL QUALITY MANAGEMENT PRACTICES: AN EMPIRICAL APPLICATION IN MARMARA REGION
Authors: Aysel Cetindere Filiz , Cengiz Duran, Yusuf Ceryan
Published: 2018 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2018.870
FAVORITE 0 TOTAL DOWNLOAD COUNT 803

0

803

APPLICATION OF BENCHMARKING IN LOCAL ADMINISTRATIONS: THE CASE OF NILUFER MUNICIPALITY
Authors: Aysel Cetindere Filiz , Cengiz Duran
Published: 2017 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2017.664
FAVORITE 1 TOTAL DOWNLOAD COUNT 410

1

410

WORD OF MOUTH MARKETING: AN EMPIRICAL INVESTIGATION IN HEALTHCARE SERVICES
Authors: Cengiz Duran, Aysel Cetindere Filiz , Arzu Cetindere, Suleyman Tiryaki
Published: 2016 , Journal of Management Marketing and Logistics
DOI: 10.17261/Pressacademia.2016321980
FAVORITE 0 TOTAL DOWNLOAD COUNT 1028

0

1028

Articles published in
EKEV Akademi Dergisi
EKEV Akademi Dergisi
International Journal of Afro-Eurasian Research
International Journal of Afro-Eurasian Research
Journal of Academic Researches and Studies
Journal of Academic Researches and Studies
Journal of Economics Public Finance Business
Journal of Economics Public Finance Business
Journal of Management Marketing and Logistics
Journal of Management Marketing and Logistics
OPUS International Journal of Society Researches
OPUS International Journal of Society Researches
PressAcademia Procedia
PressAcademia Procedia

Reviews

Beykoz Akademi Dergisi
Beykoz Akademi Dergisi
Dumlupınar University Journal of Feas
Dumlupınar University Journal of Feas
Journal of Customs and Trade
Journal of Customs and Trade
Oneri
Oneri
There are no Crossref cited.
Popular Publications: It is determined automatically by the researchers doing research in DergiPark according to the statistics of being added to the favorites. CrossRef Cited: The citations shown in DergiPark are drawn from CrossRef. For this, the cited and cited articles must be registered in CrossRef (DOI number). ^: Citation numbers are reflected in the system by DergiPark at certain periods. : Click to get information about the DergiPark User Badge.
Interactive Guide Tool
If you want to see the panel introduction, you can click Start Tour.