Yağmur Kerse profile image
Yağmur Kerse Assoc. Prof. Dr. Kafkas Üniversitesi, İİBF, Uluslararası Ticaret ve Lojistik Bölümü
Publication 11 Review 13 CrossRef Cited 16 TR Dizin Cited 25
11 Publication
13 Review
16 CrossRef Cited
25 TR Dizin Cited

Research Fields

Marketing Service Marketing Consumer Behaviour

Institution

Kafkas Üniversitesi, İİBF, Uluslararası Ticaret ve Lojistik Bölümü

Popular Publications

1

2

603

A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty
DOI: 10.33206/mjss.810834
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 2136

2

1

2136

0

1

886

Publications

The Effect of Customer Empowerment on Corporate Reputation Perception
DOI: 10.15869/itobiad.1322091
FAVORITE 1 TOTAL DOWNLOAD COUNT 1045

1

1045

Investigation of Touristic Places in Kars Province in the Context of Online Tourist Comments
Published: 2023 , İşletme
DOI: 10.57116/isletme.1347699
FAVORITE 1 TOTAL DOWNLOAD COUNT 1159

1

1159

Do Identified Customers Exhibit Voice Behavior?
DOI: 10.18657/yonveek.1200502
FAVORITE 0 TOTAL DOWNLOAD COUNT 517

0

517

1

2136

Publications

Investigation of Touristic Places in Kars Province in the Context of Online Tourist Comments
Published: 2023 , İşletme
DOI: 10.57116/isletme.1347699
CITED 4 FAVORITE 1 TOTAL DOWNLOAD COUNT 1159

4

1

1159

1

2

603

A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty
DOI: 10.33206/mjss.810834
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 2136

2

1

2136