Yağmur Kerse profile image
Yağmur Kerse Asst. Prof. Dr. Kafkas Üniversitesi, İİBF, Uluslararası Ticaret ve Lojistik Bölümü
Publication 11 Review 6 CrossRef Cited 6 TR Dizin Cited 16
11 Publication
6 Review
6 CrossRef Cited
16 TR Dizin Cited

Research Fields

Marketing Service Marketing Consumer Behaviour

Institution

Kafkas Üniversitesi, İİBF, Uluslararası Ticaret ve Lojistik Bölümü

Popular Publications

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A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty
DOI: 10.33206/mjss.810834
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 1186

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1186

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356

Publications

The Effect of Customer Empowerment on Corporate Reputation Perception
DOI: 10.15869/itobiad.1322091
FAVORITE 0 TOTAL DOWNLOAD COUNT 229

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229

Investigation of Touristic Places in Kars Province in the Context of Online Tourist Comments
Published: 2023 , İşletme
DOI: 10.57116/isletme.1347699
FAVORITE 0 TOTAL DOWNLOAD COUNT 390

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390

Do Identified Customers Exhibit Voice Behavior?
DOI: 10.18657/yonveek.1200502
FAVORITE 0 TOTAL DOWNLOAD COUNT 146

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146

1

1186

Publications

A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty
DOI: 10.33206/mjss.810834
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 1186

2

1

1186

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