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Özcan Zorlu Prof. Dr. AFYON KOCATEPE ÜNİVERSİTESİ TURİZM FAKÜLTESİ
Publication 14 Review 32 CrossRef Cited 10 TR Dizin Cited 24
14 Publication
32 Review
10 CrossRef Cited
24 TR Dizin Cited

Research Fields

Tourism (Other) Tourism Tourist Behaviour and Visitor Experience Tourism Management Environmental Management in Tourism

Institution

AFYON KOCATEPE ÜNİVERSİTESİ TURİZM FAKÜLTESİ

Popular Publications

7

4

13502

The Effects of Labour Rights on Organizational Trust: Case of Kuşadası Hotels
Published: 2020 , Alanya Academic Review
DOI: 10.29023/alanyaakademik.685658
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 892

0

1

892

Customer Complaints and Complaint Behaviours on Cultural Tours
Authors: Özcan Zorlu , Gözde Erkuş
DOI: 10.34090/tured.444558
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 2206

2

1

2206

0

1

625

0

1

796

Publications

The Effect of Empathic Behaviors Displayed by Tourist Guides on Tourists' Behavioral Intentions
Authors: Merve Gündoğdu, Özcan Zorlu
DOI: 10.34090/tured.1794368
FAVORITE 0 TOTAL DOWNLOAD COUNT 59

0

59

1

70

0

248

1

796

Professional Problems in Tourist Guidance: Afyonkarahisar Case
DOI: 10.34090/tured.1722697
FAVORITE 0 TOTAL DOWNLOAD COUNT 645

0

645

1

671

4

13502

0

1100

The Effects of Labour Rights on Organizational Trust: Case of Kuşadası Hotels
Published: 2020 , Alanya Academic Review
DOI: 10.29023/alanyaakademik.685658
FAVORITE 1 TOTAL DOWNLOAD COUNT 892

1

892

Customer Complaints and Complaint Behaviours on Cultural Tours
Authors: Özcan Zorlu , Gözde Erkuş
DOI: 10.34090/tured.444558
FAVORITE 1 TOTAL DOWNLOAD COUNT 2206

1

2206

Publications

7

4

13502

1

0

1100

Customer Complaints and Complaint Behaviours on Cultural Tours
Authors: Özcan Zorlu , Gözde Erkuş
DOI: 10.34090/tured.444558
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 2206

2

1

2206