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Binnaz Alp Asst. Prof. Dr. Mudanya Üniversitesi
Publication 11 Review 25 CrossRef Cited 10 TR Dizin Cited 5
11 Publication
25 Review
10 CrossRef Cited
5 TR Dizin Cited

Research Fields

Human Resources Management Sales Management Customer Relationship Management Social Marketing Pricing Consumer Behaviour Marketing Research Methodology Consumer-Oriented Product or Service Development Digital Marketing Event Marketing Marketing Communications Tourism Marketing Service Marketing Logistics Marketing Management Food Marketing

Institution

Mudanya Üniversitesi

Popular Publications

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THE RESEARCH OF CARGO COMPANIES IN TERMS OF CUSTOMER SATISFACTION AND COMPANY REPUTATION
Published: 2018 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2018.874
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 1061

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1243

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THE EFFECTS OF SERVICE FAILURES TYPES ON SATISFACTION, TRUST, AND INTENTION TO COMPLAIN
Published: 2018 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2018.873
FAVORITE 1 TOTAL DOWNLOAD COUNT 1273

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1273

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1061

Publications

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2190

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1243

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2104

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2636