avatar
Binnaz Alp Asst. Prof. Dr. Mudanya Üniversitesi
Publication 11 Review 23 CrossRef Cited 10 TR Dizin Cited 5
11 Publication
23 Review
10 CrossRef Cited
5 TR Dizin Cited

Research Fields

Human Resources Management Sales Management Customer Relationship Management Social Marketing Pricing Consumer Behaviour Marketing Research Methodology Consumer-Oriented Product or Service Development Digital Marketing Event Marketing Marketing Communications Tourism Marketing Service Marketing Logistics Marketing Management Food Marketing

Institution

Mudanya Üniversitesi

Popular Publications

0

2

2804

0

1

2757

1

1

2576

THE RESEARCH OF CARGO COMPANIES IN TERMS OF CUSTOMER SATISFACTION AND COMPANY REPUTATION
Published: 2018 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2018.874
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 1025

0

1

1025

2

1

1160

Publications

1

1251

0

2022

THE EFFECTS OF SERVICE FAILURES TYPES ON SATISFACTION, TRUST, AND INTENTION TO COMPLAIN
Published: 2018 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2018.873
FAVORITE 1 TOTAL DOWNLOAD COUNT 1212

1

1212

1

1025

Publications

2

0

2088

2

1

1160

5

0

2022

1

1

2576